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Talent Capacity and L&D

Team STRUCTURES

Based on Tiers

Tier 1

Project Manager

MKT Manager

International

Operations

International

Operations

International

Operations

Talent

Development

Tier 2 & 3

Project Manager

MKT Manager

International

Operations

International

Operations

Talent

Development

Tier 4

LC VP oGCDP

MKT Manager

International

Operations

International

Operations

Talent

Development

Team JDs

International

Operations

• Sign up to match analysis and tracking through EXPA

• Matching responsible

• Guarantee alignment with MKTG in the team for promotion content

• International partnership management

• Tracking of contracts and payments

• Guarantee legal and insurance support

• Overall EP support throughout the experience

• To guarantee a good delivery and fast response to any necessary fire Fighting

• To make process improvement based on customer feedbacks​

KPIs

# RE
# Complete XP
MA Time
% Response to FireFighting​

MKT Manager

•Deliver LC marketing strategy based on partnerships

• Guarantee alignment with IO in the team for promotion content

• Present product externally for different stakeholders

• Online promotion for the project

• Physicalpromo for the project

• Networking events • Managesignups​

KPIs

KPIs: Conversion Rate APPLY to MA

# Match

Talent

Development

•Deliver expectaction setting

• OPS content and delivery together with IO

• ProvideEP LEAD equivalent

Providere integrationseminar

• Propose TMP/TLP opportunities

• Support in selection of EPs

KPIs

NPS

% Promoters

#Re integrated EPs

Download LC structure file from here

Team STANDARDS

  • Facebook - White Circle
  • Google+ - White Circle
  • LinkedIn - White Circle
  • YouTube - White Circle
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