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Team STRUCTURES
Based on Tiers
Project Manager
Sales Manager
Sales Manager
International
Operations
International
Operations
International
Operations
Talent
Development
Project Manager
Sales Manager
Sales Manager
Sales Manager
International
Operations
International
Operations
LC VP iGIP
Sales Manager
Sales Manager
International
Operations
International
Operations
Team JDs
Sales Manager
• Sales in different markets according to the Subproduct and S&D
• RA TNs
• CRM
• Account management
• Provide consultancy to Companies for JDs
• Guarantee Standards delivery
• Make process improvement based on customer feedbacks
KPIs
# Sign Ups
# RE
MA Time
% reRA
# TNs per TN Taker
# calls/emails per member per week
# meetings per member per month
International
Operations
•Sales in different markets according to the
• Subproduct and S&D
• RA TNs
• CRM
• Account management
• Provide consultancy to Companies for JDs
• Guarantee Standards delivery
• Make process improvement based on customer feedbacks
KPIs
NPS
•#RE
%Promoters
%Response Rate
Talent
Development
•Deliver expectaction setting
• OPS content and delivery together with IO
• ProvideEP LEAD equivalent
• Providere integrationseminar
• Propose TMP/TLP opportunities
• Support in selection of EPs
KPIs
NPS
% Promoters
#Re integrated EPs
Download LC structure file from here
Team STANDARDS
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